In many companies, service and maintenance processes are characterized by data silos. Key figures are distributed across different systems – or are only available in Excel spreadsheets. This not only makes operational management more difficult, but also prevents growth in after-sales.
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No transparent overview of current KPIs and service indicators
- Manual compilation of information – usually in Excel
- Missed potential due to incomplete maintenance plans or lack of spare parts business
➡ If you want to manage efficiently, you need reliable data – centralized, up-to-date and accessible at all times.