Dashboards & analyses for service and maintenance processes
All relevant key figures from service & maintenance – clearly arranged and in real time
Maintain an overview of your ongoing service and maintenance processes at all times. With customizable dashboards and intelligent analyses, you can identify developments at an early stage, make informed decisions and manage your day-to-day business based on data – whether in field service, the back office or maintenance.
If data is missing, control suffers - and the service falls short of its potential
In many companies, service and maintenance processes are characterized by data silos. Key figures are distributed across different systems – or are only available in Excel spreadsheets. This not only makes operational management more difficult, but also prevents growth in after-sales.
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No transparent overview of current KPIs and service indicators
- Manual compilation of information – usually in Excel
- Missed potential due to incomplete maintenance plans or lack of spare parts business
➡ If you want to manage efficiently, you need reliable data – centralized, up-to-date and accessible at all times.
Central insights into your service - for better decisions and targeted control
All relevant information from service, maintenance and sales in one place – from current deployments and the installed base to key figures from after-sales. This means you no longer control your processes based on gut instinct, but in a well-founded and future-oriented manner.
- Quick overview of all ongoing service processes
- Real insights into status quo, development & optimization potential
- Holistic planning & control of service assignments and maintenance orders
➡ This turns your service from reactive to strategic – data-based, efficient and scalable.
“ Since the introduction of SIMPL, we have systematically recorded our machines and assets in the field of heat treatment technology. As a result, we now have complete transparency over our entire installed base, including the life cycle records. Customer inquiries can be made directly via the QR codes on the equipment, and the tedious task of printing manuals is finally a thing of the past.”
Ralf BistritzProkurist bei WELDOTHERM Gesellschaft für Wärmetechnik m.b.H.
All key service figures – at a glance and in one place
Bundle all relevant information from service, maintenance and after-sales in one central solution. This not only gives you an overview of your installed base and current orders – you can also actively control your processes, identify bottlenecks and optimize them in a targeted manner.
Service key figures always at hand - live, comprehensible, relevant for decision-making
Keep an eye on all important key figures from service and maintenance centrally – in real time and clearly presented. This allows you to analyze processes, identify trends and plan your resources in a targeted manner.
- Orders, machines, available employees & capacities at a glance
- Data on capacity utilization, processing time & response time
- Forecasts for upcoming assignments and service requirements
➡ All data at a glance – for more planning security and better control in day-to-day business.
Acting proactively in service and maintenance - instead of just reacting
Transparent key figures create the basis for the targeted management of both your service business at the customer and internal maintenance. This allows you to identify measures at an early stage, reliably implement maintenance plans and tap into additional potential.
- Recommendations for action based on historical data from service & maintenance
- Rule-based processes for recurring maintenance measures – internal and external
- Establish maintenance plans – both at the customer’s and in your own company
- More efficiency & turnover through targeted, proactive action in service & maintenance
➡ Turning data into impact – for structured processes and sustainable success.
360° view of your service – with dashboards & analyses that work
Non-binding consultation with our experts ✔
Practical insight into your processes & potential ✔
More overview & control with SIMPL ✔
Individual support from real contacts
We accompany you personally – with support that understands your industry. No call center, no script – just fast, direct help from people who really know SIMPL.
Intuitively developed for use on site
SIMPL also works where speed is of the essence: mobile, offline-capable, without long training periods. Your technicians will get to grips with it straight away – whether using a tablet or smartphone.
Made & hosted in Germany
Our servers are located exclusively in Germany, are ISO 27001-certified and GDPR-compliant. Do your customers demand confidentiality? We provide it as standard.
