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Field Service Management

Support your service technicians with a digital and easy-to-use solution in the service field. This means that all necessary files and documents are directly available. Forms and reports can be created immediately and are stored centrally.

Arbeiter, der Rohrleitungen überprüft und ein digitales Formular ausfüllt
Functional Areas of SIMPL

For an easy Field Service Management

Forms & Reports

Create digital forms in no time at all to document your work in the service field

Tasks & Checklists

Structure the work of you & your team with checklists

Time Recording

Record your working hours quickly & easily and have them digitally signed

Spare Parts Management

Record used spare parts and simply document everything in one system

Machine History 

Always keep track of all activities relating to your machine

Digital Forms in Field Service

Create forms according to your needs and use case with SIMPL. Whether for commissioning, maintenance or material delivery. You can put everything together as you need it.

  • Create forms quickly & easily in Field Service
  • Various form elements such as time recording, material lists or specific checklists
  • Customized design including your own logo

All forms & documents in one overview

You can easily gather forms, documents, checklists and many other files in one central location. So you can keep an overview at all times

  • All types of forms & documents in one place
  • Can be quickly located, whether in the order or the respective machine
  • Processing on site at the customer or in the back office

Filling out forms with the help of AI

Use the possibilities of Artificial Intelligence to fill out forms, retrieve knowledge or display suggested solutions.

  • Support with technical issues, simplify your field service management
  • Automatic creation of service reports to reduce the amount of documentation required
  • Comprehensive overview of past assignments and support with suggested solutions

“Thanks to SIMPL, the paperwork chaos in our company is finally a thing of the past. We now centrally record customer inquiries and orders, including all relevant service reports and maintenance protocols, in a single solution. This has not only given us full transparency over all orders but has also noticeably improved communication across the entire team.”

Britt van DeursenBereichsleiterin bei Wagner Eschweiler GmbH

Field Service Management (FSM) of the next Generation

 

We will show ou what is possible
A short, non-binding discussion with our experts
Digital & seamless preocesses in the field with SIMPL

Personal contact

For us, excellent customer service goes without saying. We are always here to help you with questions and answers – free of charge.

Intuitive user navigation

We have emphasized an intuitive and simple user interface. This is the only way to enable your employees to enjoy working with SIMPL and to require only a short training period.

Secure data storage

For the further processing of the data we exclusively use servers that are ISO 27001 certified in Germany. This is also the standard according to which online banks operate.