Field Service Management
Support your service technicians with a digital solution that really helps in everyday life. All important documents and files are available directly on site, forms and reports can be created immediately – and are automatically stored centrally.
This reduces effort, saves time and takes your field service to a new level.
Functional Areas of SIMPL
For an easy Field Service Management
Forms & Reports
Create digital forms in no time at all to document your work in the service field
Tasks & Checklists
Structure the work of you & your team with checklists
Time Recording
Record your working hours quickly & easily and have them digitally signed
Spare Parts Management
Record used spare parts and simply document everything in one system
Machine History
Always keep track of all activities relating to your machine
Digital Forms in Field Service
With SIMPL, you can create exactly the forms you need – for commissioning, maintenance or material issues. Compile your templates individually and use them where they are needed: directly in the field.
- Create forms quickly & easily – directly in Field Service
- Time recording, material lists & checklists via drag & drop
- Customized design incl. own logo & layout
➡ You can design your service forms to be as flexible as your assignments.
All forms & documents - centrally and immediately available
Keep an overview: With SIMPL, you can bundle all forms, checklists and relevant documents centrally – matching orders, machines or customers.
- All documents in one place – from checklists to service reports
- Quick to find – directly in the order or on the associated asset
- Flexible processing possible – on site at the customer or in the back office
➡ No more searching – all the information you need, where you need it.
Filling out forms with AI - faster, smarter, more efficient
Use artificial intelligence to automatically pre-fill forms, retrieve knowledge and make technical solutions available directly in the field. This not only makes your field service management easier, but also much smarter.
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Technical support for complex issues – directly in the field
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Automatically generated service reports – Less paperwork, more efficiency
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Insight into past assignments including suggested solutions – for well-founded decisions
➡ AI saves time – and creates space for better customer service.
“Thanks to SIMPL, the paperwork chaos in our company is finally a thing of the past. We now centrally record customer inquiries and orders, including all relevant service reports and maintenance protocols, in a single solution. This has not only given us full transparency over all orders but has also noticeably improved communication across the entire team.”
Britt van DeursenBereichsleiterin bei Wagner Eschweiler GmbH
Next-generation field service management – with SIMPL
Non-binding consultation with our experts ✔
Individual insights into your service potential ✔
Digital & end-to-end processes with SIMPL ✔
Individual support from real contacts
We accompany you personally – with support that understands your industry. No call center, no script – just fast, direct help from people who really know SIMPL.
Intuitively developed for use on site
SIMPL also works where speed is of the essence: mobile, offline-capable, without long training periods. Your technicians will get to grips with it straight away – whether using a tablet or smartphone.
Made & hosted in Germany
Our servers are located exclusively in Germany, are ISO 27001-certified and GDPR-compliant. Do your customers require confidentiality? We provide it as standard.
