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QR Codes for Machines & Systems

Create greater visibility for your customers with QR Codes on the machine or system. In the event of fault messages or required documents, for example, these can be viewed directly via the QR codes.

Functional Areas of SIMPL

Seamless Integration of Various Functions for Your Machines 

Spare Parts Management

Manage all your spare parts in a central solution, directly on your machine

QR-Codes

Attach QR Codes with your logo to the machine so that you are always present with the customer

Tasks & Checklists

Structure the work of you & your team with checklists

Customer Portal

Provide your customer with direct access to a customer portal for inquiries or files & documents

Machine History 

Always keep track of all activities relating to your machine

Visibility for the customer

Attach QR codes with your company logo directly to a machine. This not only means you are always present on site, but your customer can also submit an inquiry directly via the QR code in the event of a fault report, for example.

  • Generate a QR Code for your machines or systems with one click
  • Let your customers create requests directly via the QR Code
  • Provide files & documents via the QR Code

Digital Life Cycle File

Always keep track of all changes to the machine with the digital life cycle file. This means you always have an overview and can better plan future maintenance work.

  • Machine History from delivery to the end of operation
  • Service Growth through strategic tracking
  • Connected to all systems relevant to you

Requests from QR Codes on the machine in the ticketing system

All requests from QR Codes are made available in the central ticketing system. This means you always have a complete overview and transparency of all customer inquiries.

  • Central Ticketing System for all requests from the QR codes
  • Collection of all activities and inquiries in one central location
  • Further Processing and Allocation including relevant customer and machine data

“ Since the introduction of SIMPL, we have systematically recorded our machines and equipment in the field of heat treatment technology. As a result, we now have complete transparency over our entire installed base, including the life cycle records. Customer inquiries can be made directly via the QR codes on the equipment, and the tedious task of printing manuals is finally a thing of the past.”

Ralf BistritzProkurist bei WELDOTHERM Gesellschaft für Wärmetechnik m.b.H.

Your Service Potential with QR Codes on the Machine and System

We will show you what is possible ✔
A short, non-binding discussion with our experts ✔
Easy service growth with SIMPL ✔

Personal contact

For us, excellent customer service goes without saying. We are always here to help you with questions and answers – free of charge.

Intuitive user navigation

We have emphasized an intuitive and simple user interface. This is the only way to enable your employees to enjoy working with SIMPL and to require only a short training period.

Secure data storage

For the further processing of the data we exclusively use servers that are ISO 27001 certified in Germany. This is also the standard according to which online banks operate.