Complex machines. Smart service.
In special machine construction, no two projects are the same – just like no two service cases. Your customers expect a fast response, reliable maintenance and full transparency about their individually manufactured systems. With SIMPL, you bring structure to complex service processes: From resource planning to mobile documentation – everything is digital, consistent and tailored to your requirements in special machine construction.
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Less effort for individual service coordination
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Faster deployment documentation
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Higher capacity utilization in technical field service
Individual machines - complex service processes
In special machine construction, every system is unique – and every service case is an individual challenge. Standardized processes? Not an option. Instead, project-dependent maintenance plans, a lack of transparency and manual coordination with customers often lead to frictional losses.
If service assignments are not clearly documented, historical data is missing or information about machines and components is scattered, not only does efficiency suffer – but so does the trust of your customers.
Especially for long-term projects and complex systems, a structured, digital service process is not a luxury, but a prerequisite for sustainable success.
Structuring service processes - despite individual machines
With SIMPL, you create a clear, digital structure for your service – even for highly specialized individual systems. You plan assignments centrally, document services on site using mobile devices and provide all relevant information about machines, components and maintenance processes digitally at all times.
No matter how different your systems are: With SIMPL, you standardize the processes behind them – without losing flexibility. This reduces internal workloads, speeds up coordination with customers and improves the quality of your services in the long term.
Central service file for each customer system
Whether a series system or a one-off special solution – SIMPL brings together all relevant information in a digital service file: Maintenance history, test documents, spare parts, plans and photo documentation.
This ensures maximum transparency and reliability over the entire life cycle, especially for customer-specific systems.
All machine data and service histories at a glance
Maintenance planning for complex systems
With SIMPL, you define specific maintenance plans for each system or component – depending on usage, risk class or project requirements. Automatic reminders, recurring tasks and inspection obligations help you to meet all requirements in accordance with standards and on time.
Smart organization of individual maintenance intervals
Mobile service recording with project reference
Your service technicians record all activities directly at the customer’s premises – with reference to the specific system, project or serial number. Maintenance, conversion or commissioning are documented in a structured manner – including photos, checklists and customer approval.
Document services on site – precise, standard-compliant, traceable
Individual machines need structured service processes
Test SIMPL and bring order, transparency and efficiency to your after-sales – even with the most complex systems.
Individual support from real contacts
We accompany you personally – with support that understands your industry. No call center, no script – just fast, direct help from people who really know SIMPL.
Intuitively developed for use on site
SIMPL also works where time is of the essence: mobile, offline-capable, without long training periods. Your technicians will get to grips with it straight away – whether using a tablet or smartphone.
Made & hosted in Germany
Our servers are located exclusively in Germany, are ISO 27001-certified and GDPR-compliant. Do your customers demand confidentiality? We provide it as standard.
