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Solution
Use Cases
QR Codes for machines & equipment
Direct access to information & service through QR codes on your machines
Back Office Customer Service
Fast response through an overview of all inquiries & orders
Easy Document Management
Access relevant files anytime and anywhere – quickly and easily
Digital forms field service
Digital forms & protocols for efficient on-site service
After-Sales-Service
Increase service revenues through transparent processes & maintenance plans
Maintenance and testing of operating equipment
Centrally manage inspection and equipment – secure and legally compliant
Product
Functional areas
Inquiry & Order System
Seamlessly record service requests, centrally manage orders – for transparent workflows
Dashboard & Analytics
Keep all service KPIs in view – identify bottlenecks, leverage potential
Checklists & Forms
Capture digital forms on the go and evaluate them centrally – for fewer errors and more speed
Asset Management & QR Codes
Capture machines and components via QR code – with history and documentation
Customer portal
Self-service access to machine information, documents & tickets – anytime, secure, and without media disruptions
Document Management & Files
Maintenance plans, manuals & reports instantly available – globally and audit-proof
Digital Planning Board
Plan deployments flexibly, utilize resources optimally – live and across teams
Industries
Service-oriented manufacturers
Drive, control & automation technology
Digitize service processes for complex drive systems
Construction & agricultural machinery manufacturers
Plan service operations efficiently and extend machine runtime
Packaging & food machinery
Digitize customer service – from maintenance to spare parts requests
Pumps, fittings & fluid technology
Fully digital documentation, maintenance & traceability
Special machine construction
Support complex customer projects – mobile, transparent, and traceable
Machine tools & production technology
Digitally control and document service & maintenance for precision machines
Manufacturing companies
Automotive industry & suppliers
Systematically manage maintenance – for maximum availability and quality assurance
Chemical industry
Comply with inspection intervals, secure documentation, and reduce downtimes
Electrical engineering, electronics & energy management
Digitally implement DGUV- & ISO-compliant maintenance and proof of compliance
Food & beverage industry
Securely capture and evaluate maintenance and hygiene requirements digitally
Metal & plastics processing
Centrally manage maintenance processes and avoid machine downtime
Pharmaceutical industry
Validation-compliant maintenance with mobile documentation and audit trail
Industrial services
Industrial service provider
Manage operations on the go, verify services, and impress customers
Pricing
About us & Resources
Further information
Downloads & Case Studies
Real customer projects and templates for your next digitalization initiative
Benefits using SIMPL
All the information you need to decide smartly and safely
Company
Get to know SIMPL – our team, our vision, and current insights
Career
Shape the digital industry with us – become part of SIMPL
Blog
Current posts on service, maintenance & digital processes
Enterprise Asset Management (EAM)
Customer Service Management (CSM)
Field Service Management (FSM)
Maintenance and Servicing (CMMS)
Digital Product Passport (DPP)
AI in Service & Maintenace (GenAI)
Login
Request a demo
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Solution
Use Cases
QR Codes for machines & equipment
Direct access to information & service through QR codes on your machines
Back Office Customer Service
Fast response through an overview of all inquiries & orders
Easy Document Management
Access relevant files anytime and anywhere – quickly and easily
Digital forms field service
Digital forms & protocols for efficient on-site service
After-Sales-Service
Increase service revenues through transparent processes & maintenance plans
Maintenance and testing of operating equipment
Centrally manage inspection and equipment – secure and legally compliant
Product
Functional areas
Inquiry & Order System
Seamlessly record service requests, centrally manage orders – for transparent workflows
Dashboard & Analytics
Keep all service KPIs in view – identify bottlenecks, leverage potential
Checklists & Forms
Capture digital forms on the go and evaluate them centrally – for fewer errors and more speed
Asset Management & QR Codes
Capture machines and components via QR code – with history and documentation
Customer portal
Self-service access to machine information, documents & tickets – anytime, secure, and without media disruptions
Document Management & Files
Maintenance plans, manuals & reports instantly available – globally and audit-proof
Digital Planning Board
Plan deployments flexibly, utilize resources optimally – live and across teams
Industries
Service-oriented manufacturers
Drive, control & automation technology
Digitize service processes for complex drive systems
Construction & agricultural machinery manufacturers
Plan service operations efficiently and extend machine runtime
Packaging & food machinery
Digitize customer service – from maintenance to spare parts requests
Pumps, fittings & fluid technology
Fully digital documentation, maintenance & traceability
Special machine construction
Support complex customer projects – mobile, transparent, and traceable
Machine tools & production technology
Digitally control and document service & maintenance for precision machines
Manufacturing companies
Automotive industry & suppliers
Systematically manage maintenance – for maximum availability and quality assurance
Chemical industry
Comply with inspection intervals, secure documentation, and reduce downtimes
Electrical engineering, electronics & energy management
Digitally implement DGUV- & ISO-compliant maintenance and proof of compliance
Food & beverage industry
Securely capture and evaluate maintenance and hygiene requirements digitally
Metal & plastics processing
Centrally manage maintenance processes and avoid machine downtime
Pharmaceutical industry
Validation-compliant maintenance with mobile documentation and audit trail
Industrial services
Industrial service provider
Manage operations on the go, verify services, and impress customers
Pricing
About us & Resources
Further information
Downloads & Case Studies
Real customer projects and templates for your next digitalization initiative
Benefits using SIMPL
All the information you need to decide smartly and safely
Company
Get to know SIMPL – our team, our vision, and current insights
Career
Shape the digital industry with us – become part of SIMPL
Blog
Current posts on service, maintenance & digital processes
Enterprise Asset Management (EAM)
Customer Service Management (CSM)
Field Service Management (FSM)
Maintenance and Servicing (CMMS)
Digital Product Passport (DPP)
AI in Service & Maintenace (GenAI)
Login
Request a demo
EN